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We take the privacy, protection and security of your information seriously. This Privacy Policy demonstrates how we gather, use and share personal information and about your individual privacy rights. How we manage personal information relies upon the context it was made available to us.
We have a Data Protection Officer, who provides guidance to ensure we meet the requirements of how we should look after your information.
Occasionally, we may have to update our Privacy Policy, in line with statutory and regulatory requirements, in this circumstance, we will always up date you if there is a significant change to the way in which we control and process your information.
About Us
The ADHD Foundation offer therapeutic services and support to individuals, families and carers for those with ADHD, Autism, Dyslexia, Dyspraxia, Tourette’s and mental health needs. We also deliver training to professionals nationwide who are involved with supporting and caring for the needs and development of individuals and families. The ADHD Foundation is registered with the Information Commissioner’s Office under registration number A8288047 . Also, we are registered as a charity under charity number 1120898 and a registered company 05368328.
Introduction
This Privacy Policy outlines how we, The ADHD Foundation Coaching Diploma, collect, use, disclose, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). We are committed to safeguarding your privacy and ensuring that your personal data is protected. This policy specifically pertains to students enrolled in our Professional ADHD Coaching Diploma program.
Data Controller
The ADHD Foundation is the data controller responsible for the processing of your personal data in relation to the Professional ADHD Coaching Diploma. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
ADHD Foundation
3rd Floor
54 St James Street
Liverpool, L1 0AB
01515419020
Data Collection
Types of Data Collected
We may collect and process the following personal data from diploma students:
Personal Identification Information: Name, address, phone number, email address, date of birth, and gender.
Professional Information: Job title, qualifications, professional experience, current employment details.
Educational Information: Academic qualifications, previous training records, enrolment status, coursework submissions, assessment results, attendance records.
Financial Information: Payment details, billing address, bank account information for fee transactions.
Usage Data: Information on how you use our website and online learning platforms, including IP addresses, browser type, and access times.
Communication Records: Email communications, feedback, and support queries. This includes sharing data with our partners at Team Optix, we collaborate with TeamOptix, an AI-driven platform that provides team- and individual-based insights and offers a comprehensive training program to transform managers into effective coaches. By leveraging TeamOptix, we aim to enhance managerial capabilities, ensuring that managers are equipped with the right tools to help their teams thrive and align with organizational objectives. The platform uses advanced AI to deliver actionable insights and track data seamlessly, scalable to any organization size. This empowers managers to foster a positive work environment through coaching and positive psychology, ultimately boosting employee satisfaction, team efficiency, and overall productivity. TeamOptix also offers a vast resource library with approximately 1,000 tools to support coaching and career development, ensuring that managers and employees have access to valuable resources at any time. By partnering with TeamOptix, we are committed to building a robust coaching ecosystem that promotes happiness, efficiency, and productivity within our organization. Your engagement with our services implies your consent to the processing of data by TeamOptix in line with their Privacy Policy and Terms, maintaining strict standards of data security and confidentiality. For further information please visit: https://teamoptix.com/contactus.
How We Collect Data
We collect personal data through:
Online registration forms and applications.
Direct interactions, such as email, phone, and face-to-face communications.
Website usage and online learning platforms (e.g., cookies, tracking technologies).
Surveys, feedback forms, and assessments.
Use of Personal Data
We use your personal data for the following purposes:
Provision of Services: To deliver and administer the Professional ADHD Coaching Diploma, including course materials, assessments, and certifications.
Student Support: To provide academic and administrative support, respond to inquiries and feedback, and offer technical assistance.
Communication: To communicate with you regarding course updates, schedules, changes, and relevant information.
Payment Processing: To process payments for course fees and manage financial transactions.
Compliance: To comply with legal obligations and protect our legal rights.
Improvement of Services: To analyse and improve our educational programs and services based on student feedback and usage data.
Marketing and Promotions: With your consent, to send you information about our courses, events, and promotions.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have provided consent for specific processing activities.
Contractual Necessity: To fulfil our contractual obligations to you as a student.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.
Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party service providers who assist us in delivering our services, such as IT support, payment processors, and academic partners. We use Mailchimp for email marketing and communication purposes. Mailchimp is a third-party service provider that helps us manage and send our email newsletters, updates, and promotional messages. By subscribing to our mailing list, you acknowledge that the information you provide will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms. We use Mailchimp to collect and store your email address and other optional information you may provide, such as your name and preferences. Mailchimp enables us to track the performance of our email campaigns, including metrics like open rates and link clicks, to improve our content and better serve our subscribers. We are committed to ensuring the security and confidentiality of your personal information, and we only partner with service providers like Mailchimp who adhere to strict data protection standards.